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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jill Hammond

Jill Hammond

June 10, 2026

5  out of  5
rating by Jill Hammond
"I contacted multiple insurance companies to compare quotes over the last few weeks. Other quotes came close to State Farm but the deciding factor was the immediate and detailed help that we received from Thania. She is great to work with and answered all of my questions without making me feel rushed. Thank you Thania."
We responded:
"Thank you, Jill, for sharing your experience with us. It's wonderful to hear that Thania provided you with the detailed and attentive service you were looking for. We strive to offer the best support to our customers, and it's great to know that Thania made a positive impact on your decision. Your feedback is greatly appreciated."
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Scott Walton

June 8, 2026

5  out of  5
rating by Scott Walton
"Michael and his staff are knowledgeable, responsive, and honest. But for us, Lisa Kunkle is the main anchor for our business. We feel like she fully embodies the State Farm moniker: "Like a good neighbor..." Lisa feels more like family member than an insurance agent. We trust her implicitly. And for a person like Lisa, if the rest of this agency weren't also excellent, she would not have stayed here for decades. If you're looking for a local agency you can turn to when you need them, Michael Haller's State Farm agency is the place for you."
We responded:
"Thank you, Scott, for sharing your experience with us. It's wonderful to hear how much Lisa has positively impacted your experience with our agency. Her dedication and the trust you've placed in her truly reflect the values we strive for. We're grateful to have her as part of our team and are delighted to know that you feel supported by our entire staff. Your recommendation means a lot, and we're here whenever you need us."
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Jason Coley

May 15, 2026

5  out of  5
rating by Jason Coley
"HONEST and TRUSTWORTHY insurance that is fair and responsive to your needs -- search no futher Michael Haller is the only one to go to! Highly recommend his team for all of your insurance needs. Ask about other services they offer and you'll be well covered!"
We responded:
"Thank you, Jason, for sharing your positive experience. It's wonderful to hear that you find our service honest and trustworthy. We're committed to being responsive and fair to all our customers needs. Your recommendation means a lot to us, and we're glad to know you feel well covered with our team. If there's anything else we can assist you with, feel free to reach out."
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Sharief Alkasas

May 13, 2026

5  out of  5
rating by Sharief Alkasas
"Best insurance agent ever.... Thank you"
We responded:
"Thank you, Sharief, for your kind words and the fantastic rating. It's wonderful to hear that you had such a positive experience. Your feedback is greatly appreciated, and we're here to assist you with any of your insurance needs."
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Gregory Ingram

May 12, 2026

5  out of  5
rating by Gregory Ingram
"Michael taller office is wonderful. When I moved to fuquay Varina I was looking for a state farm office that was personal able. I prefer to have a human to talk with. The office is so good at helping the clients. They take time that is hard to find today. Everyone just puts you on some portal and leaves you to figure it out. Not Michael haller's office. They are there for you to answer questions and work through the speed bumps."
We responded:
"Thank you, Gregory, for sharing your experience with our office. We're delighted to hear that you appreciate the personal touch and the time we dedicate to our customers. It's important to us that you feel supported and have someone to talk to when you need assistance. Your feedback means a lot, and we're here whenever you need us."
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Johanna Doradea

April 27, 2026

5  out of  5
rating by Johanna Doradea
"Great experience after moving from another state! The transition was smooth, rates were competitive, and customer service was helpful every step of the way. Everything was easy to set up and manage. Highly recommend!"
We responded:
"Thank you, Johanna, for sharing your experience. It's wonderful to hear that your transition was smooth and that you found our rates competitive. We're glad our team could assist you every step of the way and make everything easy to set up and manage. Your recommendation means a lot to us."
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Debra Hess

April 27, 2026

5  out of  5
rating by Debra Hess
"Lisa is Amazing!!! She is so gifted at being able to multi task and still get it right! Thank you! Stay Safe all!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rob Woodside

April 23, 2026

5  out of  5
rating by Rob Woodside
"We have been with State Farm for many Years! When we moved to NC - we immediately found Michael's Office, and we've never looked back! They have always treated us like Family!"
We responded:
"Thank you, Rob, for sharing your experience and for being a loyal customer over the years. It's wonderful to hear that you feel like part of the family with us. We're grateful for your trust and look forward to continuing to serve you in the future."
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sid rushing

April 14, 2026

5  out of  5
rating by sid rushing
"Awesome customer service"
We responded:
"Thank you, Sid, for sharing your experience with us. It's wonderful to hear that you found our customer service awesome. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Rebecca Hunt

Rebecca Hunt

April 8, 2026

5  out of  5
rating by Rebecca Hunt
"State Farm is the best insurance company there is. I have been with State Farm for 50 years. I have multiple policies with State Farm. They have very knowledgeable and experienced agents! They are very friendly! A few years ago I called all of the Insurance companies around. That's when I realized I was with the best Insurance company. They offer a wide range of coverage. State Farm is priced fairly for their insurance. Give State Farm a call and see how they can help you! I have lived in many states. I chose State Farm in every state I lived in. I am now with Michael Haller State Farm. You will be glad you talked with them!"
We responded:
"Thank you so much for your wonderful feedback and for being a loyal State Farm customer for 50 years. It's fantastic to hear that you've had such positive experiences with our knowledgeable and friendly agents across various states. We're delighted that you've chosen to continue your journey with Michael Haller State Farm. Your trust and satisfaction mean a lot to us, and we're grateful for your recommendation."
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Jake

April 6, 2026

5  out of  5
rating by Jake
"Called to change my renters insurance information and Michael was fantastic! Was pleasant to speak with and even went out of his way to help me change the billing information. Michael is a Chad. Thank you sir!"
We responded:
"Thank you, Jake, for sharing your experience! It's great to hear that our team was able to assist you effectively with your renters insurance and billing information. Your feedback is much appreciated, and we're glad to know you had a positive interaction."
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Alexandra

March 31, 2026

5  out of  5
rating by Alexandra
"I had a great experience with this insurance company, and I especially want to recognize Thania for her outstanding service. She was incredibly helpful, informative, and patient throughout the entire process. She took the time to clearly explain my options, answered all of my questions without rushing, and made sure I felt confident in my decisions."
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Thania provided you with such helpful and informative service. We strive to ensure our customers feel confident and well-informed, and it's great to know that Thania made a positive impact during your visit. Your feedback is greatly appreciated and will be shared with the team."
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Linda Piersall

March 20, 2026

5  out of  5
rating by Linda Piersall
"I have been with Michael Haller and State Farm since 2006. They have consistently provided efficient and friendly service on my various homes and vehicles. I plan to continue with them and can recommend them to others."
We responded:
"Thank you, Linda, for sharing your experience and for being a valued customer since 2006. It's wonderful to hear that our team has consistently provided you with efficient and friendly service for your homes and vehicles. Your recommendation means a lot to us, and we're grateful for your continued trust and support."
Profile photo of Holly Nicole

Holly Nicole

March 11, 2026

5  out of  5
rating by Holly Nicole
"Absolutely THE BEST service in insurance!"
We responded:
"Thank you, Holly Nicole, for your wonderful review! It's fantastic to hear that you consider our service the best in insurance. We truly appreciate your feedback and are delighted to know that we are meeting your expectations. Your satisfaction is our top priority, and we look forward to continuing to serve you."
Profile photo of Mark Drake

Mark Drake

February 27, 2026

1  out of  5
rating by Mark Drake
"Future Fuqua resident. Called this office to move my insurance from my previous address. My previous agent was very customer service oriented. This agent was far from it. To make a long story short, associates who answered the phone on 2/27/2026 was the most rude, lazy, most unprofessional person to be the face of the agency. Previous agents would pay an underwriters bill for wind and hail as a courtesy, this woman wanted nothing to do with my request, nothing to do with explaining her reason why she couldn’t. Same day I changed to another agent in Cary who was professional and accommodating and had no problem taking care of my Underwriting bill."
We responded:
"Mark, I’m sorry for the confusion you experienced. When you transferred, your existing wind and hail policy did not transfer because it is not a State Farm policy. It was issued through the state of North Carolina by your previous agent, who remains the agent of record. That’s why we cannot see or access any information about it. There was no underwriting record on our end, and your payment details are not accessible to us. I regret that you felt we didn’t care. The representative you spoke with has worked with me for twelve years and consistently receives glowing feedback, as reflected in our many 5-star reviews. "
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Bryan Lamm

February 25, 2026

5  out of  5
rating by Bryan Lamm
"Thania and the whole Haller team have been great to work with! I would recommend them 100%"
We responded:
"Thank you, Bryan, for your kind words and recommendation. It's wonderful to hear that Thania and the team have made your experience a positive one. Your feedback is greatly appreciated, and we're here to assist you with any of your insurance needs."
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Selamina G

February 25, 2026

5  out of  5
rating by Selamina G
"Great customer service and professional. Like it!"
We responded:
"Thank you, Selamina, for your kind words and the perfect rating. It's wonderful to hear that you appreciated our customer service and professionalism. Your feedback motivates us to continue providing the best service possible."
Profile photo of Ethel Mahan

Ethel Mahan

February 4, 2026

5  out of  5
rating by Ethel Mahan
"I’ve had my homeowners insurance with this agency for 7 years. I work with Lisa. If I have a question and I email her, she is very prompt in getting back to me. Thanks Lisa. Update: I’ve had to make some changes in my insurance and I was unsure of the type of coverage and how much I needed. Lisa came through again. She had the patience to Answer all my questions and explain things. Thank you again, Lisa. Update: I had to make another change to my homeowners because the HOA changed their insurance and their deductible. Lisa assisted me again. Again, she had the patience to work with me and reacted immediately when I needed help. I hope you’re paying her well because if she ever leaves, I will follow her. Update 7/30/25 I’m having to make another change to my homeowners as the HOA is changing things again. Once again, Lisa has come to my rescue. Thank you again, Lisa. Update: My HOA is changing our master policy again. Once again, Lisa came to my rescue. I can’t believe how much patience she has with me."
We responded:
"Thank you for acknowledging her. We had our meeting this morning and I recognized her efforts to the team. She is the best!"
Profile photo of Juliana R.

Juliana R.

February 2, 2026

5  out of  5
rating by Juliana R.
"Lisa is truly exceptional. She is incredibly informative, personable, and takes the time to explain everything clearly without making it overwhelming. She offers thoughtful, honest advice and really looks out for your best interests. I never felt rushed or pressured, just supported and well informed. Her guidance made a big difference, and I felt confident in my decisions because of her. I highly recommend Lisa to anyone looking for knowledgeable, caring, and reliable support."
We responded:
"Thank you so much for sharing your experience with Lisa. It's wonderful to hear how informative and supportive she was throughout your interactions. We strive to provide thoughtful and honest advice, and it's great to know that Lisa made such a positive impact on your decision-making process. Your recommendation means a lot to us, and we're glad to have been able to assist you in a way that made you feel confident and well-informed."
Profile photo of Iva Moore

Iva Moore

February 2, 2026

5  out of  5
rating by Iva Moore
"Love the agency I deal with. They are always able to answer my questions and take great care of me. Lisa thank you for your help today."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that our team, especially Lisa, has been able to assist you effectively. We truly appreciate your feedback and are delighted to know we are meeting your needs. Your satisfaction is our priority, and we're here whenever you need us."
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Judith Rubio

January 14, 2026

5  out of  5
rating by Judith Rubio
"Aqui en esta oficina me han atendido muy bien gracias bendiciones!"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que te hemos atendido bien. Apreciamos mucho tus palabras y tu calificación. ¡Bendiciones para ti también!"
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ABBIE SMITH

January 10, 2026

5  out of  5
rating by ABBIE SMITH
"Jaime was super helpful! Very pleasant and professional. Highly recommend!"
We responded:
"Thank you, Abbie, for sharing your positive experience with Jaime. It's wonderful to hear that you found the service helpful, pleasant, and professional. Your recommendation means a lot to us, and we're glad to have met your expectations. If you ever need assistance in the future, we're here to help."
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Ray Zechman

January 8, 2026

5  out of  5
rating by Ray Zechman
"I have been with Michael Haller for several years now. I usually work through Lisa. She has always been helpful when I needed something, quick to find the best solution to my problem, and with a down home, neighborly charm. Everyone there has been friendly and professional."
We responded:
"Thank you, Ray, for sharing your experience with us. It's wonderful to hear that Lisa and the rest of the team have been able to assist you with a friendly and professional approach. We truly appreciate your continued trust over the years and are glad to know that we could provide solutions that meet your needs. Your feedback is invaluable to us."
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Shawn Smith

January 8, 2026

5  out of  5
rating by Shawn Smith
"Working with Lisa is such a pleasure. She knows her stuff and gets things done."
We responded:
"Thank you for sharing your experience, Shawn. It's wonderful to hear that working with Lisa has been such a pleasure for you. Her expertise and efficiency are truly valued, and your feedback is greatly appreciated."
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Kevin Lampman

January 7, 2026

5  out of  5
rating by Kevin Lampman
"Michael and Lisa are very responsive and quick to answer any questions you have or make any changes to your policy. I highly recommend them for your insurance needs!"
We responded:
"Thank you, Kevin, for sharing your positive experience. It's great to hear that our team has been responsive and helpful with your insurance needs. Your recommendation means a lot, and we're glad to have you as a valued customer."