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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judith Rubio

January 14, 2026

5  out of  5
rating by Judith Rubio
"Aqui en esta oficina me han atendido muy bien gracias bendiciones!"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que te hemos atendido bien. Apreciamos mucho tus palabras y tu calificación. ¡Bendiciones para ti también!"
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ABBIE SMITH

January 10, 2026

5  out of  5
rating by ABBIE SMITH
"Jaime was super helpful! Very pleasant and professional. Highly recommend!"
We responded:
"Thank you, Abbie, for sharing your positive experience with Jaime. It's wonderful to hear that you found the service helpful, pleasant, and professional. Your recommendation means a lot to us, and we're glad to have met your expectations. If you ever need assistance in the future, we're here to help."
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Ray Zechman

January 8, 2026

5  out of  5
rating by Ray Zechman
"I have been with Michael Haller for several years now. I usually work through Lisa. She has always been helpful when I needed something, quick to find the best solution to my problem, and with a down home, neighborly charm. Everyone there has been friendly and professional."
We responded:
"Thank you, Ray, for sharing your experience with us. It's wonderful to hear that Lisa and the rest of the team have been able to assist you with a friendly and professional approach. We truly appreciate your continued trust over the years and are glad to know that we could provide solutions that meet your needs. Your feedback is invaluable to us."
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Shawn Smith

January 8, 2026

5  out of  5
rating by Shawn Smith
"Working with Lisa is such a pleasure. She knows her stuff and gets things done."
We responded:
"Thank you for sharing your experience, Shawn. It's wonderful to hear that working with Lisa has been such a pleasure for you. Her expertise and efficiency are truly valued, and your feedback is greatly appreciated."
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Kevin Lampman

January 7, 2026

5  out of  5
rating by Kevin Lampman
"Michael and Lisa are very responsive and quick to answer any questions you have or make any changes to your policy. I highly recommend them for your insurance needs!"
We responded:
"Thank you, Kevin, for sharing your positive experience. It's great to hear that our team has been responsive and helpful with your insurance needs. Your recommendation means a lot, and we're glad to have you as a valued customer."
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Christine Shoop

January 5, 2026

5  out of  5
rating by Christine Shoop
"Can’t say enough great things about this team! They significantly reduced my auto & home owners insurance (even with having a new driver) and their customer service is outstanding!! Lisa is the best! Highly recommend!!"
We responded:
"Thank you so much, Christine, for sharing your positive experience with our team. It's wonderful to hear that we could help reduce your auto and homeowners insurance costs while providing outstanding customer service. Lisa and the rest of the team truly appreciate your kind words and recommendation. We're here to assist you with any future needs!"
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Michelle Hauge

December 19, 2025

5  out of  5
rating by Michelle Hauge
"I have been with this State Farm office in Fuquay for over 40 years. Lisa Kunkle is always a quick email away. I don't have to spend time worrying about issues/coverages/payments. She is always there to help with anything I need during the good times and the bad."
We responded:
"Thank you, Michelle, for sharing your experience and for being a loyal customer for over 40 years. It's wonderful to hear that Lisa has been consistently helpful and responsive to your needs. We're committed to providing the best service possible, and your feedback is greatly appreciated. Looking forward to continuing to support you in the future."
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Ken F

November 4, 2025

5  out of  5
rating by Ken F
"Recently made a change to the Michel Haller State Farm Agency and my initial contact was outstanding. Lisa was very knowledgeable and addressed all my questions on one phone call. Highly recommend and believe they live up to the slogan "like a good neighbor"."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Lisa was able to assist you effectively and answer all your questions in one call. Your recommendation means a lot, and we're glad to know that our service aligns with the "like a good neighbor" promise. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs."
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Janis Marlar

October 24, 2025

5  out of  5
rating by Janis Marlar
"Lisa, is very knowledgeable, an expert when it comes to helping clients with their State Farm Policy needs. She is professional. I have use them for all of my insurance needs for years."
We responded:
"Thank you, Janis, for sharing your positive experience. It's wonderful to hear that Lisa has been able to assist you so effectively with your insurance needs over the years. Your trust and satisfaction mean a lot to us. We look forward to continuing to provide you with excellent service."
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Ulmer Bridges

October 16, 2025

5  out of  5
rating by Ulmer Bridges
"Danielle made our move from Georgia to North Carolina much less stressful by quickly handling all our vehicle and home insurance changes and needs. She kept us updated and informed at each step of the way."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Danielle was able to assist with your move and make the transition smoother. Keeping you updated and informed is a priority for us, and we're glad she could provide the support you needed. Your feedback is greatly appreciated."
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james moran

October 16, 2025

5  out of  5
rating by james moran
"Always a good experience with the wonderful employees!!"
We responded:
"Thank you, James, for sharing your positive experience with us. We're delighted to hear that our team has consistently provided you with great service. Your feedback is greatly appreciated and motivates us to continue delivering the best for our customers."
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Brenda “Jennie” LaMontagne

October 14, 2025

5  out of  5
rating by Brenda “Jennie” LaMontagne
"Working with Jaime has been great!! Smooth easy transition. Really pleased with the way she handled everything and my needs!! Secured my policies with Michael Haller agency. Excited to be back with State Farm. Use to always be with them years back. Looking forward to meeting Michael!! I will pop in one day to meet the entire team!! Highly recommend!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for sharing your experience with us! It's wonderful to hear that Jaime made the transition smooth and easy for you. We're delighted to have you back with State Farm and part of the Michael Haller agency. Meeting you in person will be a pleasure, and the entire team looks forward to welcoming you. Your recommendation means a lot to us!"
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Laurie Zavaglia

August 15, 2025

5  out of  5
rating by Laurie Zavaglia
"Great response to my questions. Very efficient and knowledgeable."
We responded:
"Thank you, Laurie, for sharing your positive experience. It's wonderful to hear that your questions were addressed efficiently and with the knowledge you expected. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Winslow Hawkes

August 14, 2025

5  out of  5
rating by Winslow Hawkes
"We've had State Farm for 20+ years for 5 locations in Florida and now 3 in North Carolina. All of the State Farm agents have been good. Michael Haller and Lisa Kunkle are the best! I recently had some questions about renewal of our home owner's policy including some additional coverage options. They responded the same afternoon I called and followed up with additional written information to my email. Everywhere we've moved, we have found great State Farm agents nearby. Recently Jaime Hackney has continued the great service we've received from Lisa and Michael in getting coverage for a vacation home we recently purchased. Even when we first gave her the wrong address, she got it right. Thanks, Jaime!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brian Scott

August 4, 2025

5  out of  5
rating by Brian Scott
"I have everything insured with Michael Haller. Couldn't be happier! His staff is absolutely, unbelievably, the best. I would recommend this office (because of the amazing staff) to anyone, anywhere!"
We responded:
"Thank you, Brian, for sharing your positive experience with our office. It's wonderful to hear that you're happy with our services and that our team has made such a great impression. Your recommendation means a lot to us, and we're grateful for your trust in insuring everything with us. If there's anything else we can do for you, please let us know."
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Laura JeSsup

August 4, 2025

5  out of  5
rating by Laura JeSsup
"I love that when I have questions my State Farm agency always responds quickly and gives me explanation and options."
We responded:
"Thank you, Laura, for sharing your positive experience with us. It's wonderful to hear that our team has been able to provide you with prompt responses and clear explanations. Your satisfaction is very important to us, and we're glad to know we're meeting your expectations."
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Ethel Mahan

July 31, 2025

5  out of  5
rating by Ethel Mahan
"I’ve had my homeowners insurance with this agency for 7 years. I work with Lisa. If I have a question and I email her, she is very prompt in getting back to me. Thanks Lisa. Update: I’ve had to make some changes in my insurance and I was unsure of the type of coverage and how much I needed. Lisa came through again. She had the patience to Answer all my questions and explain things. Thank you again, Lisa. Update: I had to make another change to my homeowners because the HOA changed their insurance and their deductible. Lisa assisted me again. Again, she had the patience to work with me and reacted immediately when I needed help. I hope you’re paying her well because if she ever leaves, I will follow her. Update 7/30/25 I’m having to make another change to my homeowners as the HOA is changing things again. Once again, Lisa has come to my rescue. Thank you again, Lisa."
We responded:
"Thank you for acknowledging her. We had our meeting this morning and I recognized her efforts to the team. She is the best!"
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Daniel Brown

July 10, 2025

5  out of  5
rating by Daniel Brown
"Jaime Hackney at F-V office went above and beyond! Thanks Jamie!"
We responded:
"Thank you, Daniel, for sharing your positive experience with Jaime at the F-V office. It's wonderful to hear that Jaime went above and beyond to assist you. Your feedback is greatly appreciated and will be shared with the team. We're glad to have met your expectations and look forward to continuing to serve your insurance needs."
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Michael Ricca

July 9, 2025

5  out of  5
rating by Michael Ricca
"It's always a pleasure dealing with this office. Everything gets done in a timely manner and the staff always exceeds expectations."
We responded:
"Thank you, Michael, for sharing your experience. It's wonderful to hear that our team has consistently met your expectations and provided timely service. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Amy Lorenz

June 9, 2025

5  out of  5
rating by Amy Lorenz
"What an absolutely first class customer service experience I've had through Michael Haller's State Farm office. They followed through so quickly and reassured me that my new car is covered and all I need to do is wait for the beacon!"
We responded:
"Thank you, Amy, for sharing your experience with the Michael Haller State Farm office. It's wonderful to hear that the team provided you with prompt and reassuring service. Knowing that your new car is covered and that everything is in place for you is exactly what we strive for. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
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Rhonda Reis

June 9, 2025

5  out of  5
rating by Rhonda Reis
"These guys are terrific. Always ready to help no matter what the issue. If you’re in need of an agent I recommend this one!"
We responded:
"Thank you so much for your kind words and recommendation, Rhonda. It's wonderful to hear that you've had such a positive experience with our team. We're always here to help with any issues you might have. Your feedback means a lot to us!"
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Fran Altman

June 5, 2025

5  out of  5
rating by Fran Altman
"I’ve had State Farm insurance for over 30 years. When we moved to Fuquay Varina in 1998 I switched our agency to Michael Haller’s. Ever since then Lisa has helped me numerous times with our automobile and home insurance. She’s always more than willing to help with questions or concerns and is so knowledgeable, and goes above and beyond. The entire staff are great to work with!! I highly recommend them for all of your insurance needs."
We responded:
"Thank you so much, Fran! Your loyalty and kind words mean the world to us. We’re honored to have served you for so many years, and we’re especially glad Lisa has been able to provide the knowledgeable, caring support you deserve. We truly appreciate your recommendation and look forward to continuing to be here whenever you need us!"
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george moser

May 28, 2025

5  out of  5
rating by george moser
"Danielle was very helpful and patient, she customized our policy exactly to our needs. Not only efficient, also a pleasure to do business with. Happy customer. 👍😊"
We responded:
"Thank you, George! We’re so glad to hear Danielle was able to help customize your policy and make the process smooth and enjoyable. We truly appreciate your kind words and are thrilled to have you as a happy customer! 😊👍"
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Don Miller

May 26, 2025

5  out of  5
rating by Don Miller
"Been a customer for years. Lisa went out of her way to help sort out a confusing insurance question I had for a new car purchase. I was really stressed about it and and her and Michael's knowledge and experience saved the day. They are my State Farm agent and I am proud to do business with them."
We responded:
"Thank you so much, Don! We truly appreciate your continued trust over the years. Lisa and Michael will be thrilled to hear how much their support meant to you during your recent car purchase. We're always here to help make things easier and less stressful—thank you for being a valued part of our State Farm family!"
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Michael Bettinger

May 21, 2025

5  out of  5
rating by Michael Bettinger
"I have been working with Lisa on several matters in recent months. During that time, she always responded to my calls and text, she always kept me informed and in the loop. She is hard working and very knowledgeable of the insurance business. She relentlessly pursued answers to my questions and made sure I was satisfied with the results. I am extremely satisfied with the results of her hard work."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"